Are We Singapore’s Best Maid Agency? Here’s What Our Customers Say
With a 4.8/5 rating on Google and often sought after by local and international media for our expert opinion on matters relating to our maid industry, it’s no surprise many customers consider us one of the best maid agencies in Singapore. According to the Ministry of Manpower (MOM), our agency also maintains one of the highest retention rates in the industry, with most of our MOM statistics consistently above the national average.
But instead of us claiming to be the best, we prefer to let our customers be the judge. Below are 10 of our favourite reviews — shared with pride and deep appreciation.
This is an excellent agency that helps clients find the helper that best fit their needs. My experience with them is smooth sailing. In this covid crisis, it is especially obvious that their ability to meet my needs is head and shoulders above other agencies. A shoutout to Karoll, thank you so much for making this whole process a wonderful experience
Our note: Thank you, Soo Ing! We are blessed to have many transfer maids available even during the pandemic. This comes from years of hard work and trust built with foreign domestic workers who always think of Universal Employment Agency Pte Ltd when they need a responsible transfer
Recommended by a friend who knows we are looking for a domestic helper urgently. Called and was served by Sophie. She over efficient and able to arrange an Zoom interview within half hour. Happy with the quick response and efficiency provided by them. Happy to recommend to my friends.
Our note: Thank you, Carrie! A large portion of our clients come through referrals, which we are very grateful for. Our strong MOM-certified retention rate is a reflection of successful matching between helpers and families
Karoll was a lifesaver to help us find a transfer helper very quickly in this climate where helpers are in short supply. She matched us well and efficiently with a helper who can cook, clean, plenty of experience and most important can handle our young baby. We are very grateful!
Our note: Thank you Jeremy! Matching the right helper to the right household has been our passion for over 30 years since 1986 — and we continue to stay committed with the support of loyal customers like you.
Our note: Thank you Catherine for your long-term trust. Whether it’s for elderly care or childcare, we always aim to provide helpers who fit your family’s specific needs.
Our note: Thank you Andy! We deeply appreciate your trust and your willingness to recommend our agency to others.
Our note: Thank you Weiting! Yes — especially during the pandemic, not many agencies had transfer helpers, but we did. We always listen carefully to every employer’s requirements before recommending suitable helpers.
Our note: Thank you Yvonne! Many first-time employers feel anxious, so we always take extra care to explain everything clearly. We never “push” unsuitable helpers — proper matching makes both the employer and helper happy. This is why we maintain one of the highest MOM retention rates in Singapore.
Speak to us now!
When you’re ready to hire, reach out to the team at Universal Employment Agency Pte Ltd. You can call them at 6735 3456 or visit their office at Lucky Plaza #04-56 to hire your next maid. Alternatively, submit your requirements using their online form and receive a response within 3 business days.
