The Challenge of Finding Good Help
The phrase “Good help is so hard to find these days” has been said for years. With numerous maid agencies in Singapore, one might think this issue is resolved. While it’s easier to find maids now, the new challenge lies in hiring from a reliable maid agency in Singapore.
Characteristics of a Reliable Maid Agency in Singapore
When it comes to hiring from a maid agency, dependability is key. Since maids will live with your family, trustworthiness and the ability to meet household needs are essential. A reliable maid agency will ensure that these criteria are met. Look for the following characteristics in a trustworthy maid agency
Years of Experience
While a startup agency with good reviews might seem appealing, experience counts in this industry. An agency that has been in business for over ten years likely has a strong reputation and many satisfied clients. Such agencies have learned how to provide excellent service to families needing help.
Licensed with the Ministry of Manpower (MOM)
A reliable maid agency must be licensed with the Ministry of Manpower (MOM) to protect the interests of both employers and foreign domestic workers. An award-winning maid agency like Universal Employment Agency Pte Ltd, for example, is a top choice for employers. It is also accredited with the Philippine Embassy, which not many agencies in Singapore can claim.
Personalized Service
A great maid agency doesn’t just focus on business. it connects the right helper with the right employer. Every family has different needs, so placing one helper with several families won’t work. The agency should provide personalized matches that cater specifically to each household’s needs.
Workforce Quality
A reliable maid agency ensures that its workforce is trustworthy. Conducting extensive background checks and thorough interviews ensures that candidates are serious about their roles and committed to working. This vetting process is essential for safety and reliability.
Professionalism
Dealing with a professional maid agency is crucial. If the agency is only interested in making money without upholding values, ethics, and customer care, the service they provide will be unsatisfactory. Professionalism should be evident in their hiring process, customer service, and every interaction with clients.
What To Do When You're Ready to Hire
Once you’ve found the right agency, the next step is to communicate your household’s specific requirements. If you are a first-time employer, you will need to complete the Employer’s Orientation Program (EOP). You can sign up for this program with your SingPass, or click here to sign up if you don’t have a SingPass yet.
Speak to us now!
When you’re ready to hire, you can approach the team at Universal Employment Agency Pte Ltd. Call them at 6735 3456 or visit their office at Lucky Plaza #04-56 to hire your next maid. Alternatively, submit your requirements using their online form, and you will receive a response within 3 business days.
